Heroku is looking to hire a talented Software Engineer to help build, operate, and automate the services that support the internal business operations infrastructure for the world’s largest PaaS cloud.
You will be an engineer on the Heroku Vault team. The Vault built and operates a distributed system using Ruby, Elixir, Postgresql, and Redshift. We collect all of our platform’s usage data and use that data to generate customer invoices. We use our software to run and manage the monthly collections process. Our financial data is combined with information gathered from the platform and surfaced to drive business decisions. We need an engineer that can help us build, monitor, and operate the most crucial moving parts of our business infrastructure.
We are a collaborative team and strive for high quality and excellence in our software, team processes and operational activities. All of our infrastructure runs on Heroku and we're pushing the state-of-the-art in how to design, build and operate distributed systems on Heroku.
You’ll be directly responsible for the building, operating, and automating Heroku’s business operations infrastructure.
Continually improving our distributed usage data collection system
Building and operating our monitoring for usage data collection, invoice builds, and collections activities across a distributed system
Automating and monitoring the collections process
Developing new tools to enable effective management of distributed systems, including diagnostic, monitoring and mitigation tools
Following up on production incidents with root cause analysis, incident response analysis and remediation plans
Understanding the capacity of various services and planning for future growth, from simple metrics-based scaling factors to architectural inflection points
Technical proficiency with RESTful web services, Ruby, SQL, and Linux
Strong working knowledge of large scale service-oriented infrastructure and the design of scalable, consistent systems in the real world
Ability to understand, troubleshoot, mitigate and trace root causes in distributed systems, sometimes under pressure
A firm grasp of the performance characteristics of distributed systems and how to optimize for particular workloads
Excellent written and verbal communication skills, including the ability to work effectively with geographically distributed teams and people of various backgrounds
Strong focus on quality, correctness, and trust to work with financial information
Familiarity with Heroku
Service Reliability Background
Large scale automation architecture and development
Experience with financial systems
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