Working with our Growth and Marketing team, our Customer Happiness team, and our Engineering team, this role is a perfect opportunity to work across multiple areas of a fast growing startup. While knowledge of Python is required, deep expertise is not (knowledge of Django is a plus). If you have an interest in growth and marketing, data, as well as engineering skills, this role might be right for you.
Growth & Marketing
Configuring data integrations with tools like analytics platforms, email marketing platforms and other customer engagement platforms that HeySummit uses to organize our marketing and outreach
Combining data queries both from HeySummit (Django) and external tracking platforms to generate dashboards and report on metrics
Creating landing pages, making changes to existing marketing pages, helping build email templates
Collaborate with the Growth & Marketing team to select, test, and implement new platforms
Provide advanced technical assistance to our Customer Happiness team members to investigate more complex issues.
Knowledge of Python is required (Django a plus), but expert knowledge is not expected.
Explaining technical issues in ways that Customer Happiness team members can understand when communicating with customers
Coordinating with Engineering team members for advanced technical support-related queries
You're curious and love investigating issues, tools, metrics and figuring out how they work together
You're comfortable learning about and building integrations between things like Segment, Customer.io and other tools
You're able to build dashboards with data from sources like Google Analytics, Facebook, and through running Python queries
You enjoy working with data and figuring out the best ways to showcase that data to help inform decisions